Franken was not satisfied with the answers from the companies, which basically amounted to consumers consenting to certain data collection practices in signing terms of service agreements. However, at least one has confirmed it will no longer be using Carrier IQ’s controversial software following the fallout. Sprint confirmed in an email to site Mobile Burn that it would no longer be installing Carrier IQ software on its handsets, and it has been speculated that the software may have been remotely disabled on Sprint handsets.
The site relays:
“We have weighed customer concerns and we have disabled use of the tool so that diagnostic information and data is no longer being collected,” said Sprint in an email to Mobile Burn. “We are further evaluating options regarding this diagnostic software as well as Sprint’s diagnostic needs.”
In response to Franken’s questions, Sprint revealed earlier this week that Carrier IQ software was installed on 26 million of its handsets.